How to reset your password

If you forgot your password, don't worry about it! With Mirro, you can reset your password in just a few steps. Easy-Peasy!

1. If you log in using your email address

In this situation, you just have to access Mirro, write down your email address in the field specially made for that, and then click on Forgot password.

You will receive an email that contains a link to reset the password.

2. If you log in using SMS or QR Code

On the log in page, you will be able to click on Forgot password, once you've written your complete username that you received in the invitation.

 Once the password recovery was requested, all the users in the company with the access role Organization Specialist will receive a web and email notification:

After the Organization Specialist will receive this notification, they will know they have to invite you again to the platform, and another QR code will be generated for you.