How to add a public announcement in MIRRO

More often we are looking for ways to transmit the company's message to all users, or to a certain group of users at the same time. One option that we choose is the e-mail, but most of the time people tend to ignore the e-mails coming as announcements.

With MIRRO, you can make sure that all users will see your message, with the possibility of interacting with it.

Make public announcements fun, easy to be seen and interactive.

In the beginning, you will need to make sure that your user is associated with the proper access right. Different access rights give you different opportunities when posting:

- Public Announcement Admin: this access role gives you the option to post to any department, team and location;

- Head Of Departement: the users that have this access role can only post to their coordinated departments and their sub-departments;

- Team Lead: these users can only post to their coordinated team/s;

- Basic User: the users with basic access rights can only post to the teams they are associated in;

For more details about granting users access, you can check the article How to grant access rights to a user.

Once the access rights are set up, you can go and add your new post by accessing the module My Mirro, where you will find the option Create post.

You will be asked to select the type of post you want to proceed with: Announcement, Event or Competition.

After selecting the type of post you desire, you will have to add a title and a description.

Optionally, you can add links to relevant articles, photos or links to Youtube videos.

If you have the access right named Public announcement admin, you will be asked before posting to choose whether it to be public, or customize it according to your needs.

You can customize it for a certain team, department or location. That way, the announcement will be visible only to this category of users, and not everyone will have access to this information.

You will also have the option to post the announcement as pinned, so it will be the first thing the audience will see when opening Mirro. If you consider the information to be important, you can click on the box Mark as important (Pinned on top of feed).

If you feel that the time of the public announcement has passed, you can always unpin it. Once the post is unpinned, it will go straight into the feed, taking the position from the date it was added. Be sure when you want to unpin a post as the option to revert the action is unavailable.

Give your people the possibility to interact with your public messages and use MIRRO. They will be able to like your announcement, to leave a comment and even to invite more other people to see it, by mentioning their name in the comments.

After a post is made, its audience will receive a notification accordingly:
-Company wide announcement: everyone in the company will receive a notification that will lead them to the new post;
-Department(s): everyone in the department(s) will receive a notification;
-Team(s): everyone in the specific team(s) will receive a notification;
-Location(s): everyone that is part of the specific location(s) will receive a notification;
-Multiple audience: multiple groups of people will receive a notification (e.g.: if the announcement was posted for a certain location and a department);